Every driver will have to deal with a broken-down vehicle at some point. Whether you’re out of fuel, have a flat tire, or your car just won’t start, it may be appropriate to hire a towing company. Before hiring Spanky’s Wrecker Service, consider the tips below.
Choose a towing service that can deal with your situation. When calling the service, explain your problem and ask questions to make sure the company has the right equipment and enough experience to give you the help you need.
Select a highly recommended company. Even if you are on the side of the road, you can use your mobile phone to check online reviews. If your phone does not have Internet access, ask the towing company about their Better Business Bureau rating, and be sure to ask for references.
Ask about fees and extra costs, and get an estimate. Most towing companies are honest, but you should still ask questions about the services they provide. Make sure the estimate you get covers the entire process, and remember that the cheapest company is not always the best option.
Good towing service starts with properly maintained equipment. You have the right to ask about the age and type of towing equipment used, and the way equipment is maintained reflects on the way your vehicle will be treated.
Consider asking your auto club or insurance agent for a recommendation. If you are away from home, call a local car dealer or auto service shop.
Ask the company about any awards and accreditations they have received. If a particular towing service is certified or is a member of a professional association, there’s a much greater chance that you will get high quality service.
Ask the customer service agent how long it will take for Spanky’s Wrecker Service to arrive. Timing should not be your only consideration, but it is an important one. When calling, let the company know if you are stranded in the middle of the road or in another potentially dangerous situation.
Dealing with a malfunctioning vehicle is an inconvenience, but calling Spanky’s Wrecker Service does not have to be. Making an informed decision will increase the likelihood of getting your vehicle home safely and securely.
