Hiring a computer network consultant in Columbus OH is a brilliant business move. They can assess your network and help identify, and fix, issues better than most. They are experts in their field, and highly trained in this area, making them an idea choice for small business owners across Ohio. Before you hire one, however, there are a few things you need to know, in order to assess if they are a good fit for the needs of your business. Here are just a few questions to ask your computer network consultant in Columbus OH, before hiring them.
Do You Have A Guaranteed Response Time?
There’s no worse feeling than knowing your systems are down, making a call to the consultant, leaving a voicemail, and not knowing when you will hear back. This type of disruption affects your entire staff, and your consumers. Knowing when you will hear back can go a long way to easing your own nerves, settling your staff, and reassuring your consumers. Be sure that whatever the answer is, it’s a time frame you can live with, and one that works for your needs.
Are Suggestions Made On An On-Going Basis? Or Only When There Is A Problem?
A speedy response time is great when there is a problem, but will your computer network consultant monitor the network between issues to help you stay ahead of the technological curve? Some businesses require this kind of “above and beyond” service, and will benefit the most from a consultant who can help them stay on top of advances in technology. This minimizes the risk of downtime in the future.
Do They Have Insurance?
Before signing any contract, be sure that your consultant has both liability insurance as well as workers’ compensation insurance. This protects you if they or one of their staff get injured while on-site.
