If you provide a multiple employer plan to a variety of clients, it is always important to minimize the amount of work you have to do to manage these accounts. The only way for the process to be profitable is if you have enough time to sell it to enough companies and get the sign-ups necessary. This means you need to have every dollar of your marketing working for you. It also means reducing your backend work, so you have time for those pitches and new client negotiations. The good news is you can get this help from a third party provider and, when you do, you gain insight into the options available to you.
How Can This Help You?
When you are providing a multiple employer plan, you need to meet all of the needs of those who you bring into the plan. This includes providing them with effective onboarding of employees. It also means personalizing plan designs for those who need it. And, there is the need to meet customer service expectations. You will want to ensure you are developing strong relationships with your customers and clients as well. This is simply hard to do with a limited schedule and with numerous employer plans to manage.
When you use a third party administrator, you get more help handling the tasks that do not necessarily require you to handle them personally with a multiple employer plan, and you gain more time to manage those tasks requiring more specialized help. Keep in mind these services are customized, and you can create plans to meet just about any need you have. Take a minute to consider how you can enhance the service you offer to your clients. With a bit of help, you can do more to meet their needs.
