Many people put off necessary vehicle repairs because they’re afraid to leave one of their biggest investments in a stranger’s hands. Most have heard horror stories of joyriding mechanics and blatant thievery, but most auto repair providers are reliable and honest. Below are a few tips on finding the right Auto Repair Services in East Lansing MI.
Ask for Industry Certifications
One of the most reliable certifications is that offered by ASE (the National Institute for Automotive Service Excellence). To be certified by ASE, a mechanic must undergo skills and knowledge testing and they must possess a minimum of two years of relevant hands-on experience. Some shops are manufacturer-certified to work on certain makes and models, which can make them a great choice for an exotic or luxury car owner.
Learn About the Company’s History and Reputation
Because it’s so simple to find information on a company online, it is hard for a dishonest business to survive for long. Sites like Angie’s List are a reliable source of information on local mechanics because companies can’t buy a better ranking. When a customer reads unbiased reviews, they can get a better idea of the company’s level of service.
Look for Professional Affiliations
Some of the best shops are approved by AAA. When a shop has an AAR (AAA Approved Auto Repair) certification, it has been pre-screened for service quality. Affiliated shops must agree to have only certified mechanics as service providers, and their performance is more closely monitored.
Look for a Patient Mechanic
Some shops are more likely to recommend unnecessary repairs, especially if the mechanic thinks the customer doesn’t know what they’re doing. Customers should ask for an explanation of each recommended repair, and to see the worn-out or broken parts. If the shop refuses for any reason, the customer should go elsewhere for a second opinion. Trustworthy shops like Liskey’s Auto & Truck Service are willing to explain the problem and show proof.
Most auto repair technicians are fair and honest, but most people have heard stories that make them reluctant to trust any shop. By doing some research before choosing Auto Repair Services in East Lansing MI, a customer can find a shop with which to build a long-lasting working relationship.
