If there’s one thing most businesses in the service industry wish they had more of it’s time. If they did, they could do more, earn an even better reputation and, of course, earn more. This is where a solid vehicle tracking software package can make a difference. By delivering a better way to manage fleets, it buys field workers more time in the field.
How it Works
Bearing in mind that not all vehicle tracking software packages offer the same features, the very best do improve time management through several critical features. They include:
- A built in time clock – When a multi-platform app can be used by workers in an office and those in the field via desktop computers and smartphone apps tracking time can be simple. For those in the field, the ability to clock in can mean also having the ability to report directly to a jobsite rather than the office. This means more time on the actual job and less commuting.
- Job tracking – While vehicle tracking software has built-in GPS to track the location of workers, the best also offer job scheduling and job clock features. This enables those in the office to better deploy workers based on location and availability, essentially buying more time in the day by managing it better. This can be an especially important feature for companies that offer emergency repair services that require fast redeployment.
- Customer information – Having the ability to easily send job and customer data to an employee in the field saves paperwork runs and ensures field workers are up to date and ready to deliver the best service possible.
- Inventory – Being able to immediately see what is in inventory can help field workers properly convey expectations to customers. This not only save time from looking for parts and can result in immediate orders when needed, it also helps with customer satisfaction.
At their very heart, vehicle tracking software packages enable GPS tracking of fleets. These programs, however, have the potential to do so much more. While they won’t add time into a day, they can help workers be more efficient, which means better results for customers and the potential to put more work on a regular schedule that’s carefully balanced and measured.
